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Counseling Services
Referral Guide for Staff & Faculty
Page 1 of 3
The purpose of this booklet is to provide faculty and professional staff with
information about Counseling Services, referral information, and how to assist
UB students most effectively. We, at the Counseling Services, hope that this
information is helpful to you throughout the year.
The Services Provided
Counseling Services has a staff of qualified psychologists, social workers,
psychiatrists and trained, advanced-level psychology and social work graduate students
who offer counseling services to students. Any full-or part-time undergraduate or
graduate student, currently enrolled at the University at Buffalo, is eligible for a
confidential counseling appointment. During this appointment, the student and a
counselor will discuss counseling options which may include group, individual, or
couples counseling at Counseling Services or in the community. All services provided by
Counseling Services are free, voluntary, and confidential.
The staff is committed to providing counseling services and preventive programs which
promote personal, academic, and career development as well as the psychological
well-being of students. Available services include:
- Group Counseling
- Individual Counseling
- Couples Counseling
- Crisis Intervention (including sexual abuse and/or assault)
- Victim's Assistance
- Workshops (including procrastination, stress management, diversity, relationships,
etc)
- Referrals to Community Mental Health Care Providers
- Informational Brochures & Handouts on Various Topics
- Internet-Based Self-Help Information
- Consultation Services for Faculty, Staff, and Residence Life
Location
Counseling Services is located on the first floor of Richmond Quadrangle in the
Ellicott complex on North Campus. The office is open on Monday, Tuesday and
Friday, 8:30 am - 5:30 pm and Wednesday and Thursday, 8:30 am - 7:00 pm.
Additional limited counseling hours are available at Michael Hall. The phone
number of Counseling Services is 645-2720.
Summer Hours of Operation can be found here.
What is Counseling
Counseling is a collaborative process that involves the development of a unique,
confidential helping relationship. The counselors act as facilitators to help clients
better understand themselves and the world around them. Open and honest discussions of
feelings, behaviors, relationships, life experiences, and circumstances with a trained
counselor in a safe, confidential environment enables individuals to grow towards
greater freedom in making healthy choices and taking appropriate actions for more
satisfying relationships, self-concept, academic progress, and life goals.
The counseling that is offered at Counseling Services is provided by skilled mental
health professionals trained in the science of human behavior. When a student meets with
a Counseling Services staff person, he/she is meeting with someone who has had
experience helping students deal with a wide range of personal and academic
difficulties. Counseling Services staff work with the student to help him/her identify
strengths, locate support resources, and to begin a process of change and growth. This
work may occur one-on-one with an individual counselor, or in one of our office's
popular groups where students meet together with two or three counselors.
Whatever the format, a student coming to Counseling Services is treated with respect and
is seen as an individual with unique strengths and limitations.
Why Students Come to Counseling Services
Students at UB are wonderfully diverse. They come from many different backgrounds,
cultures, states, and families. They cannot be type-cast as simply "a student" since
that is but one aspect of their lives. Students come to Counseling Services for help
with concerns such as academic performance, test anxiety, poor concentration for
course-work, interpersonal relationships, career decisions, and low self-confidence.
They also come for help with issues related to their families, suicidality, past sexual
or physical abuse, current physically abusive relationships, drug/alcohol abuse, eating
disorders, rape/sexual assault, life-threatening illnesses, and intense grief over
losses such as the death of a parent, child, or close friend. Over the course of their
education, students go through numerous changes and pressures. During these times of
crisis or stress, talking with a counselor at Counseling Services may be a beneficial
option.
Your Role as a Faculty/Staff Member
Faculty and staff members on campus have the unique opportunity of having ongoing,
direct contact with students and are in the position to identify students who are
struggling. Faculty and staff members should determine for themselves their personal
comfort levels with becoming involved with student problems. Becoming the main source of
support to a troubled student sometimes can be overwhelming, frightening, and/or tiring.
It is important that you know your own limitations in providing assistance to students
and that you are aware of times when the best option is a referral.
Copyright - Counseling Services, State University of New York at Buffalo
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Counseling Services
120 Richmond Quad
University at Buffalo
Buffalo, NY 14261-0053
Tel: (716) 645-2720
Fax: (716) 645-2175
Director: Sharon Mitchell
E-Mail:
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