Counseling Services

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University Life & Services


Problem Solving

Problem-solving has a time and a place.

Problem-solving has an agenda.

Problem-solving is task-oriented; it is not a power struggle.

Problem-solving has two distinct phases: a problem definition phase and a problem solution phase.

When defining a problem:

When solving problems: Also, when defining and solving problems:

Remember, the attitude with which you approach problem-solving is very important. Problem-solving requires collaboration and problem-solving requires that each problem being discussed is seen as a mutual problem.

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Counseling Services | 120 Richmond Quad | University at Buffalo | Buffalo, NY 14261-0053 | Tel: (716) 645-2720 or 829-5800 | Fax: (716) 645-2175 | Director: Sharon Mitchell | E-Mail: