Same Day Emergency Consultations
The staff at Counseling Services is aware that emergencies requiring immediate attention can exist for students seeking our services. Because of the demand on our services, however, we are not able to see most students the same day they contact us. This handout has been prepared to help you decide whether our same-day crisis services are right for you. If in doubt, please call our office at 645-2720 to consult with a counselor.
Our same-day crisis services are designed to assist students who are confronting life-threatening circumstances, current or recent traumatic crises, and serious mental illness. Examples of such issues include:
- suicidal thoughts
- the need to be hospitalized
- thoughts about harming another person
- recent assault or abuse
- concern about your own safety
- knowledge of another person being abused or assaulted
- hallucinations
- recent death of a loved one
- witnessing or experiencing a traumatic event
A counselor is available to meet with students in crisis when not being seen immediately could lead to serious consequences or seriously aggravate their existing condition.
If you believe your situation is a crisis that cannot wait for a regularly scheduled appointment, please contact our office. A counselor will meet with you today to do a brief assessment and make recommendations as to how to proceed.
If your emergency occurs after business hours, contact University Police, 645-2222, and ask to speak to the counselor-on-call. One of our counselors will call you back as soon as s/he is able, usually within 15 minutes to provide a brief assessment and make recommendations. You will be expected to provide your name, phone number, and address. If you do not wish to reveal your identity, Crisis Services of Erie County provides a 24-hour hotline at 834-3131.
